Policies

 Thank you for choosing Nu Chanz Fusion Productions. We value your business and aim to ensure your complete satisfaction with your purchase. Please review the following policies carefully before finalizing your order
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No Refunds Policy:

All sales are final. We do not provide refunds or exchanges for any products or services purchased via our website.

Digital Products: Sales of digital products, including but not limited to software, downloadable files, and digital services, are considered final.

Non-Tangible Goods: As our offerings consist of non-tangible goods, delivered instantly or electronically, they are not eligible for return. This includes subscriptions, memberships, and digital downloads.

Damaged or Defective Products: If you receive a product that is damaged or defective, please reach out to our customer support within three (3) days of receipt. We will assist you in resolving the issue promptly.

Removal Policy: To ensure a safe and enjoyable experience for all attendees at our events, we reserve the right to remove individuals whose behavior is disruptive, inappropriate, or poses a threat to the safety and well-being of others. This includes, but is not limited to, models or artist who do not pass our verification process prior to the show. We are committed to fostering a respectful environment where everyone can participate freely, and any behavior contrary to this principle will not be tolerated.

Changes to This Policy: Nu Chanz Fusion Productions reserves the right to modify this Refund Policy at any time. Any changes will take effect immediately upon posting the updated policy on our website. By making a purchase through our website, you acknowledge and agree to the terms outlined in this Refund Policy.

Contact Information: For any questions or concerns regarding this policy or our practices, please reach out to us at info@nuchanzfusion.com. We also reserve the right to refuse service to anyone for any reason. Ensuring a safe and welcoming environment for all customers is our top priority. Discrimination of any kind will not be tolerated. If a customer's behavior is disruptive, threatening, or violates our policies, we reserve the right to decline service. We appreciate your understanding and cooperation in maintaining a positive experience for everyone.

Privacy Policy


This Privacy Policy outlines how Nu Chanz Fusion Productions ("the Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make purchases from Eventbrite or nuchanzfusionproductions.com (collectively referred to as "the Services"). "You" and "your" refer to you as the user of the Services, whether as a customer, website visitor, or any individual whose information we collect in accordance with this Privacy Policy. Please read this Privacy Policy carefully. By accessing and using any of the Services, you consent to the collection, use, and disclosure of your information as described herein. If you do not agree with this Privacy Policy, please refrain from using the Services.

Changes to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. Revised versions will be posted on the Site, along with an updated "Last updated" date, and any necessary steps required by applicable law will be taken.

How We Collect and Use Your Personal Information
To provide the Services, we collect personal information from various sources, as detailed below. The information we gather and utilize varies based on your interactions with us. In addition to the specific uses outlined below, we may use the information we collect to communicate with you, provide the Services, fulfill legal obligations, enforce applicable terms of service, and protect or defend the Services and the rights of our users or others.

What Personal Information We Collect
The type of personal information we collect depends on your interactions with our Site and Services. "Personal information" refers to data that identifies, relates to, describes, or can be associated with you. The following sections detail the categories and specific types of personal information we collect.

Information We Collect Directly From You
You may provide us with information directly through our Services, including: - Basic contact information such as your name, address, phone number, and email. - Order details, including your name, billing and shipping addresses, payment confirmation, email, and phone number. - Account information, including your username, password, and security questions. - Shopping behavior, such as the items you view, add to your cart, or save to your wishlist. - Customer support correspondence, which includes any information you choose to share when contacting us. Certain features of the Services may require you to provide specific information, and while you may choose not to disclose this information, doing so may limit your access to those features.

How We Use Your Personal Information
Providing Products and Services: We utilize your personal information to deliver the Services, process payments, fulfill orders, send account-related notifications, manage your account, arrange shipping, facilitate returns and exchanges, and allow you to post reviews.

Marketing and Advertising: Your personal information may be used for marketing and promotional purposes, including sending marketing communications via email, SMS, or postal mail, and displaying advertisements relevant to you. This may involve tailoring Services and advertising on our Site and other platforms. -

Security and Fraud Prevention: We use your information to detect, investigate, or take action regarding potential fraudulent or illegal activities. If you register for an account, you are responsible for maintaining the confidentiality of your account credentials. We recommend not sharing your username or password, and if you suspect any security breach, please contact us immediately. -

Communicating with You: We may use your personal information to provide customer support and improve our Services, which is in our legitimate interest to maintain effective communication and our business relationship. -

SMS Consent: We value your privacy regarding SMS communications. Any consent you provide for SMS notifications is solely for important service-related communications. We do not share your phone numbers or SMS consent with third parties,

User Generated Content
Our Services may allow you to post product reviews and other user-generated content. If you submit content to public areas, it will be accessible to anyone. We do not control access to this information and cannot ensure its privacy or security. We are not responsible for the privacy or security of information you make publicly available or for the accuracy or misuse of information received from third parties.

Third Party Websites and Links
Our Site may contain links to third-party websites. If you follow these links, we encourage you to review their privacy and security policies. We are not responsible for the privacy practices or content of these external sites, and inclusion of such links does not imply endorsement of their content.

Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian of a child who has provided us with their information, please contact us to request its deletion. As of the Effective Date of this Privacy Policy, we do not have actual knowledge of sharing or selling personal information of individuals under the age of 16.

Security and Retention of Your Information
While we implement security measures, no method of transmission over the internet is completely secure. We recommend avoiding the sharing of sensitive information through unsecure channels. Retention of your personal information varies based on factors such as the necessity for account maintenance, legal compliance, or dispute resolution.

Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, which may not be absolute and may apply under specific circumstances. These rights may include: -

Right to Access / Know: Request access to the personal information we hold about you and how we use and share it. -

Right to Delete: Request deletion of your personal information. -

Right to Correct: Request correction of inaccurate personal information. -

Right of Portability: Request a copy of your personal information and ask for it to be transferred to a third party under certain conditions. -

Right to Limit and/or Opt Out: Direct us to limit our use of sensitive personal information or opt out of SMS messaging. -

Restriction of Processing: Request that we stop or limit processing your personal information. -

Withdrawal of Consent: Withdraw consent when we rely on it to process your information. -

Appeal:
Appeal our decision if we decline your request. You may manage your communication preferences and opt-out of promotional emails at any time through the unsubscribe option in our communications. We will not discriminate against you for exercising your rights. We may need to verify your identity before responding to requests. You may designate an authorized agent to act on your behalf, and we may require proof of authorization and identity verification. 

Complaints
If you have any complaints about how we handle your personal information, please contact us. If you are unsatisfied with our response, depending on your location, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Users
Please note that we may transfer, store, and process your personal information outside your country, including in the United States. If we transfer your data from Europe, we will utilize recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, unless the data transfer occurs to a country deemed to provide adequate protection.

Contact If you have questions regarding our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please contact us at the provided contact details. 

Terms of Service

Overview
This website is operated by Nu Chanz Fusion Productions. Throughout this site, the terms “we,” “us,” and “our” refer to Nu Chanz Fusion Productions. By accessing this website and utilizing our services, including all information and tools available here, you (the user) agree to be bound by the following terms and conditions ("Terms of Service" or "Terms"). These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content. Please read these Terms of Service carefully before accessing or using our website. By using any part of the site, you agree to comply with these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any services. If these Terms are regarded as an offer, acceptance is expressly limited to these Terms. Any new features or tools added to the current store will also be subject to these Terms of Service. You can review the latest version of the Terms at any time on this page. We reserve the right to update or modify any part of these Terms by posting changes on our website. It is your responsibility to check this page periodically for updates. Your continued use of the website signifies your acceptance of those changes. Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell our products and services.

Section 1 - Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence or that you have consent from a parent or guardian for any minor dependents to use this site. You agree not to use our products for any illegal or unauthorized purposes and to comply with all laws applicable to your jurisdiction, including copyright laws. You must not transmit any harmful code, such as viruses or worms. A breach of any of these Terms will result in the immediate termination of your services.

Section 2 - General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and could involve (a) transmissions over various networks and (b) changes to conform to technical requirements. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service or access to the service without our express written permission. The headings in this agreement are for convenience only and do not affect the interpretation of these Terms.

Section 3 - Accuracy, Completeness, and Timeliness of Information We are not responsible if the information on this site is not accurate, complete, or current. The material provided here is for general information only and should not be relied upon without consulting more accurate sources. Any reliance on material from this site is at your own risk. This site may contain historical information, which is not current and is provided for reference only. We reserve the right to modify site content at any time but have no obligation to update any information. You are responsible for monitoring changes to our site.

Section 4 - Modifications to the Service and Prices Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the service (or any part of it) at any time without prior notice. We will not be liable for any modification, price change, suspension, or discontinuance of the service to you or any third party.

Section 5 - Products or Services (If Applicable) Certain products or services may only be available online through our website, may have limited quantities, and are subject to our Refund Policy for returns or exchanges. We strive to accurately display the colors and images of our products, but we cannot guarantee that your monitor’s display will be accurate. We reserve the right to limit sales to any person, geographic region, or jurisdiction, and may do so on a case-by-case basis. We reserve the right to limit quantities of products or services offered. All product descriptions and pricing are subject to change without notice, and we reserve the right to discontinue any product at any time. Offers for products or services on this site are void where prohibited. We do not guarantee that the quality of any products, services, or information will meet your expectations or that any errors in the service will be corrected.

Section 6 - Accuracy of Billing and Account Information We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, household, or order, including orders placed under the same customer account or credit card. If we change or cancel an order, we will attempt to notify you using the contact information provided at the time of the order. We may also limit or prohibit orders that appear to be placed by dealers, resellers, or distributors. You agree to provide current, complete, and accurate purchase and account information for all transactions made at our store. You agree to promptly update your account and other information, such as your email address and credit card details, to facilitate transactions and communication. For more details, please refer to our Refund Policy.

Section 7 - Optional Tools
We may provide access to third-party tools we do not monitor or control. You acknowledge that we provide access to such tools "as is" and "as available" without any warranties. We are not liable for any issues arising from your use of optional third-party tools. Your use of these tools is at your own risk, and you should review the terms provided by the third-party provider before using them. We may also introduce new services and features in the future, which will also be subject to these Terms.

Section 8 - Third-Party Links
Our service may include materials from third parties. Third-party links on our site may direct you to websites not affiliated with us. We are not responsible for evaluating or warranting the content or accuracy of these sites and have no liability for any third-party materials or websites. We are not liable for any harm related to the purchase or use of goods or services from third-party websites. Please review third-party policies before engaging in transactions and direct any complaints to the third party.

Section 9 - User Comments, Feedback, and Other Submissions
If you submit certain materials (e.g., contest entries) at our request or without a request, you agree that we may, at any time, edit, copy, publish, distribute, and use those comments without restriction. We are not obligated to keep comments confidential, pay compensation for them, or respond to them. We may monitor, edit, or remove content we deem unlawful, offensive, or objectionable at our discretion. You agree that your comments will not violate any rights of third parties and will not contain any unlawful or harmful materials. You are solely responsible for the accuracy of your comments and we assume no liability for them.

Section 10 - Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 - Errors, Inaccuracies, and Omissions
Occasionally, there may be information on our site that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors and update information or cancel orders if any information is inaccurate, without prior notice. We undertake no obligation to update information except as required by law. No specified update date should be interpreted to indicate that all information has been modified.

Section 12 - Prohibited Uses
In addition to other prohibitions outlined in these Terms, you are prohibited from using the site or its content for unlawful purposes, to solicit unlawful acts, violate regulations, infringe upon intellectual property rights, harass others, upload malicious code, collect personal information, spam, or interfere with the security features of the service. Violating these prohibitions may result in termination of your access to the service.

Section 13 - Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted or error-free. You agree that your use of the service is at your own risk. The service and all products obtained through it are provided "as is" and "as available," without any warranties. In no case shall Model Experience or its affiliates be liable for any direct or indirect damages arising from your use of the service or any products obtained through it.

Section 14 - Indemnification
You agree to indemnify and hold harmless Model Experience and its affiliates from any claims or demands made by third parties due to your breach of these Terms or violation of any law or rights.

Section 15 - Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in effect.

Section 16 - Termination
The obligations and liabilities incurred prior to termination will survive. These Terms are effective until terminated by either party. You may terminate these Terms by discontinuing your use of our services. We may terminate these Terms without notice if we suspect you have violated them.

Section 17 - Entire Agreement
The failure to enforce any right in these Terms does not constitute a waiver. These Terms and any policies posted by us constitute the entire agreement between you and us regarding your use of the service, superseding any prior agreements.

Section 18 - Governing Law
These Terms and any agreements regarding services shall be governed by the laws of the United States.

Section 19 - Changes to Terms of Service
You may review the most current version of the Terms at any time on this page. We reserve the right to update or change any part of these Terms at our discretion. Your continued use of the website following changes constitutes acceptance of those changes.

Section 20 - Contact Information
We reserve the right to refuse service to anyone for any reason. Our commitment to providing a safe and welcoming environment for all customers is our top priority. Discrimination of any kind will not be tolerated. If a customer’s behavior is disruptive or violates our policies, we reserve the right to decline service. We appreciate your understanding and cooperation in maintaining a positive experience for everyone
 you wish to exercise your rights, please contact us at the provided contact details.